Returns and Refunds

Return and Refunds Policy

We want you to be happy with your purchase. If you are not completely satisfied, you can return the product to us and we will replace it or credit your account, subject to the terms below. This policy applies to products bought from Karky Living. Please email hello@karkyliving.com.

  • Items must be returned to Karky Living within 7 days of receiving your order.

  • Products must be un-used, un-washed and in original packaging. Items that are returned in a used or unsellable condition will not be approved for an exchange/refund.

  • We do not cover the cost of returning an item to Karky Living for change of mind returns. A replacement or refund will be offered if a product is deemed faulty.

  • If you decide to exchange your purchase, a delivery charge for the alternative product/s will apply depending on your location.

  • Once your return is received, we will inspect it and then will send you an email to notify that we have received your returned item. We will also notify you of the approval or rejection of your refund.

  • All items bought on Sale or Promo Code cannot be returned or exchanged.

  • If we receive a returned item in an unsuitable condition, the refund will become void and the item/s will be sent back to you.

  • We are not responsible for any items that are returned to us by mistake.